Business systems · Private AI · Secure infrastructure
Your business.Your systems.Your private AI.
WIT Solutions audits, redesigns, and builds the technology behind your business. We create custom operating systems, secure AI infrastructure, intelligent automation, and growth solutions designed to make your company more efficient, organized, and competitive.
Free 60-minute Business Operations Audit · no obligation · or call (740) 602-6411
5-star Google reviews from owners we’ve built for Read them
- One request, end to endA website request becomes a customer record, an assigned technician, a project and a booked site visit, automatically.
- Private company AIThe owner asks which projects need attention. The AI answers only from records they may see, on the company’s own server.
- Security you can seeA technician asks about profit margins and is blocked. The attempt is recorded in an activity log that can’t be edited.
Proof, not promises
Owners trust us with the systems their business runs on.
Real clients, real reviews, and results tied to the platform and reporting period they came from.
“Randy has been great to work with. His audits are detailed, organized, and you can tell he really understands the process. Communication has been smooth and he moves efficiently, which I respect a lot. He also built out my website quickly and did an awesome job — everything looks clean, professional, and exactly how I wanted it. Definitely recommend working with him.”
“I want to give a huge shoutout to Randy for helping me bring my first clothing brand website to life! As someone building a brand for the first time, having someone who was patient, professional, and truly understood my vision made the entire process so much easier. What stood out the most was Randy’s attention to detail. He made sure everything from the design, layout, functionality, and overall look of the website was on point. He didn’t just build a website — he took the time to make sure it represented my brand the right way. Thank you again Randy!”
“I worked with Wit-Solutions to design a new website for my real estate business. Randy took a very methodical approach to gathering my requirements and then he went to work. He presented original ideas for my website that far exceeded my expectations. He came prepared, stayed on track and delivered. I could not be happier with the final product. Thank you!”
01Business transformation
We don’t just improve your software. We improve how your business operates.
Most companies don’t have a software problem. They have an operations problem that software made worse: duplicate tools, manual workarounds, information nobody can find. We fix how the business runs first, then build the technology that makes it run better.
- 01
Audit
Map how work, information and money move through the business today.
- 02
Identify problems
Pinpoint delays, duplicate tools, manual re-entry, security gaps and missed follow-ups.
- 03
Redesign
Agree how the work should flow, and what to keep, improve, replace or build.
- 04
Build
Build or configure the systems, integrations, AI and automation the redesign calls for.
- 05
Implement
Roll out in phases alongside your current operations, and train your team.
- 06
Optimize
Measure against the objectives we set together, and keep improving.
EfficiencyFewer handoffs, less retyping, faster answers.
Cost controlFewer overlapping subscriptions and fewer admin hours.
SecurityClear access rules and protected company information.
GrowthFaster follow-up and a clear view of what is working.
02Flagship · Business Operating Systems
Your entire business. One place.
A business operating system is custom software that becomes your company’s command center: one secure place where your team runs daily operations, and where you see the whole business at a glance.
Diagram: a company AI layer and automation sit above a central command center. Customers and leads, operations, projects and scheduling, team and permissions, documents and files, and reporting all connect to it. A security layer with sign-in and multi-factor authentication, role permissions, encryption, an activity log and backups sits underneath everything.
03Private company AI
AI built around your company. Not the other way around.
Give your team an AI that knows your business: projects, customers, documents and procedures. It answers from your approved information, respects the same permissions as your software, and runs on the infrastructure you choose.
- Hosted AI, connected securelyThrough approved AI providers on business accounts. The fastest way to start.
- Dedicated private deploymentA model reserved for your company, in a private cloud or on your own servers where feasible.
- Your knowledge and workflowsOn either option: your documents, systems, procedures and approvals.
Privacy properties differ by option. Before you choose, you see in writing where your information is processed and stored. Fully custom-trained models are scoped separately.
Explore Private AI & InfrastructureSigned in · Owner role
Which active jobs are behind schedule this week, and why?
- 1Checks who is askingConfirms the person’s identity and role before looking anything up.
- 2Looks only where they’re allowedSearches project schedules, crew logs and supplier emails this role has permission to see.
- 3Answers with sourcesSummarizes the findings and shows which records each point came from.
- 4Prepares approved actionsWhere implemented, drafts the next step and waits for a person to approve it.
3 of 14 active jobs are behind schedule:
- Maple Ridge: Permit approval delayed, 4 days behindProject schedule
- Oak Street: Shingle delivery back-ordered to ThursdaySupplier email
- Lakeview: One crew short since MondayCrew log
Draft an update to the Maple Ridge client?
04Security, privacy & control
Your business information deserves serious protection.
Security is built into the architecture from the first plan, not bolted on at the end. Every system we build covers the essentials below, with the exact controls agreed in writing for your project.
Secure access
Individual sign-ins and multi-factor authentication.
Employee permissions
Each role sees only what it should.
Data protection
Encryption in transit and at rest.
Audit logs
Who did what, and when, on record.
Controlled AI access
AI only reaches sources you approve, filtered by permissions.
Infrastructure management
Hosting, updates, patching and monitoring handled.
Ownership & portability
Your data is yours, exportable, with ownership in writing.
Recovery & continuity
Tested backups and a plan for outages.
On this website right now: encrypted connections, browser security headers, an insert-only lead database, and secret keys kept out of the code.
05Real business outcomes
Less waste. Smoother operations. More revenue.
No vague promises. Here is exactly where the time and money come back from, and we set measurable targets for your business before we build anything.
Control costs
- Cancel the overlapping subscriptions one system replaces
- Win back the hours your team spends retyping data and building reports
- Stop paying for software that doesn’t fit how you work
Improve operations
- One source of truth for every customer, job and document
- Work that moves to the next person automatically, approvals built in
- See the status of the whole business without chasing anyone for updates
Create growth opportunities
- Every call and inquiry answered and followed up, nights and weekends included
- Follow-up that happens every time, not when someone remembers
- Websites and marketing judged on inquiries, not impressions
Our results commitment
Before we build, we agree measurable success metrics with you. If your system isn’t hitting them, we keep working with you until it does. It’s written into how we scope every engagement.
06Complete solutions
One connected strategy. Seven ways in.
We build new systems, rebuild outdated technology, connect the tools that already work, and run the marketing that brings in new business. Start with one piece, or plan the whole transformation.
Run the business
The core systems your company runs on, and the infrastructure that keeps them secure.
- Business Operating SystemsCustom software that brings customers, operations, team, documents and reporting into one secure command center.
- Private AI & LLM InfrastructureA company AI that works from your approved information, inside your permissions, on infrastructure you choose.
- Security & InfrastructureHosting, access control, encryption, backups and monitoring designed into the systems we build.
Automate the work
Remove manual steps, missed calls and forgotten follow-ups.
Grow the business
Bring in more of the right customers and measure what works.
Not sure where to start? Get your AI Opportunity Score in 2 minutes, with a free PDF report.
07Real work
Real clients. Documented results.
Numbers from named clients, each tied to its platform and reporting period. Views are views, clicks are clicks, and we never blur the two.
70,320
Meta ad views
J.Hilburn Bridge Park
Six Meta ads · 2 months
2,409
Ad link clicks
J.Hilburn Bridge Park
Meta Ads Manager · same 2 months
1,947
Website visits from ads
J.Hilburn Bridge Park
Meta Ads Manager · same 2 months
61K+
Instagram + TikTok views
Tint World Columbus
34,821 Instagram views (60 days) + 26.6K TikTok post views (28 days)
766
Instagram profile visits
Tint World Columbus
Platform analytics
12
Messaging conversations started
Tint World Columbus
Platform analytics
Numbers taken from platform analytics and campaign dashboards for named clients over defined reporting periods. Views, visits, and inquiries are distinct metrics — full context is on each case study page.
jhbridgepark.comWebsite · Paid Social · Local Search
J.Hilburn Bridge Park
A bespoke website and local growth system for a premium menswear brand, with dashboard-backed reporting from Meta and Google Ads.
70,320 Meta ad views in 2 months
Read case study
Social Media · Content · Meta Ads
Tint World Columbus
A content and ad system that earned discovery from non-follower audiences on Instagram and TikTok — and turned attention into profile activity.
34,821 Instagram views in 60 days
Read case study
vantagepointmediagroup.comBespoke Website · Conversion · SEO
Vantage Point Media Group
A custom website built to position a video and social media agency as a premium brand and guide visitors toward taking action.
Bespoke website · SEO · AI search
Read case study08Industries
Built for businesses with real operations.
Field crews, patients, plants, properties and multiple locations: we design around the work your business actually does.
Construction & roofing
Estimates, crews, materials, change orders and photos, usually spread across spreadsheets, texts and a few apps.
- One job record from first call to final invoice, with photos and documents attached
- A schedule board for crews and materials that the office and field both see
- An AI receptionist that captures storm-season calls and books inspections
Dental & healthcare practices
Phones, intake, scheduling and recalls, with sensitive information that must be handled carefully.
- Call answering for scheduling questions and new-patient inquiries, with clear handoff to staff
- Digital intake that flows into the systems the practice already uses
- Consistent recall reminders and follow-up
Energy & industrial services
Field crews, inspections, equipment history and compliance paperwork that has to be findable.
- Inspections, documents and equipment history organized around each site or asset
- Field data captured once, on a phone or tablet, and available immediately
- A private AI that searches manuals, procedures and past reports, within each person’s permissions
Real estate & professional services
Leads from many sources, deadlines, documents and know-how concentrated in a few senior people.
- Every inquiry captured, routed and followed up within minutes
- Matters, deals or transactions tracked with their documents and deadlines
- Document access controlled by role, with a clear history
Multi-location operators
Several locations, each with its own habits, tools and spreadsheets, and an owner trying to compare them.
- One system with location-level permissions and shared standards
- Reporting that compares every location on the same measures
- A consolidated software stack with fewer overlapping subscriptions
Illustrative examples of what we build. Published client case studies are on Our Work.
09How we work
From first conversation to a system your team relies on.
Five clear stages, a fixed proposal before anything is built, and a team that stays with you after launch.
- 01
Business Audit
A free 60-minute conversation about how your business runs: operations, software, information and goals.
Milestone: A clearer picture of what’s worth fixing first.
- 02
Strategy & System Design
What to keep, connect, replace or build; how data, permissions, AI and automation fit; how we’ll measure success.
Milestone: An approved plan and a fixed proposal. Nothing is built before you sign off.
- 03
Build & Implementation
Built in a separate test environment alongside your live operations, with your data moved and systems connected.
Milestone: A working system, reviewed by your team at agreed checkpoints.
- 04
Testing & Training
Your team tests real scenarios, each role is trained, and rollout happens in phases so nothing feels sudden.
Milestone: Go-live with a team that knows how to use it.
- 05
Ongoing Support & Optimization
Close monitoring after launch, fixes and updates, then continuous improvement as the business grows.
Milestone: A system that keeps up with your business.
10Who you’ll work with
Who is accountable for your project
McRandy (Randy) Achia
Founder, WIT Solutions
WIT Solutions was founded in 2024 by McRandy (Randy) Achia and is based in Columbus and Dayton, Ohio, serving clients nationwide.
You work directly with Randy and the WIT team, from the first audit conversation through launch and support. No offshore handoffs and no ticket queues.
- Written plan firstEvery engagement starts with a written plan and a fixed proposal. Nothing is built until you approve it.
- Honest reportingEvery metric we report is tied to a source, a definition and a reporting period.
- Phased deliveryLarge work is delivered in phases, so you see value early and keep control.
- We fix what we buildIf something we built isn’t working, we say so and fix it.
- Founded
- 2024
- Based in
- Columbus & Dayton, Ohio
- Serving
- Clients nationwide, remote-first
- Focus
- Business systems, private AI, security, automation, web & marketing
11Questions
Straight answers for owners.
What it is, what it costs, who owns it and how it’s protected. Don’t see your question? Ask us directly.
What is a business operating system?
Custom software that brings your company’s daily operations (customers, jobs or projects, team, documents, approvals and reporting) into one secure system designed around how you work. Depending on scope, it can connect to the tools you keep, replace the ones you don’t need, and include AI assistance and automation.
How is it different from a CRM?
A CRM is built around customer relationships and sales, and many can be customized extensively. A business operating system is designed from your operations outward: jobs, crews, sites, documents, approvals and reporting, as well as customers. Sometimes the right answer is a well-configured CRM, or a system built on top of one, and we’ll tell you when that is the case.
Do we need to replace our current software?
Not necessarily. During the audit we sort each tool into keep, connect or replace. Accounting and industry-specific software often stays and is connected. We only recommend retiring a tool when the new system fully covers what it does.
Can we have our own private AI?
Yes, in several forms: an assistant using an approved hosted AI provider, a dedicated deployment reserved for your company, a model running in a cloud account you control, or on-premises where feasible. Each has different costs and privacy properties. We explain them in plain English and document where your data goes before you choose.
Where is our information stored?
It depends on the hosting you choose: a managed cloud service, dedicated hosting, an account your company owns, or your own servers where feasible. Before any build starts, your proposal lists where each kind of data is stored and processed, and which third-party providers are involved.
Who owns our software and data?
Your data is yours, and you can export it. Ownership of the custom code, configuration and documentation we create is set out in writing in your agreement before work begins, and it can be assigned to your company. Third-party software, cloud services and AI models remain under their providers’ licenses.
How is our information protected?
Security is designed in from the first plan: individual sign-ins with multi-factor authentication, role-based permissions, encryption, activity logs, backups and monitoring, with the exact controls agreed in writing for your project. Our Security page explains what is in place today and what we design by scope.
Does WIT provide ongoing maintenance?
Yes. After launch we monitor closely, fix issues, apply updates and keep improving the system: new reports, workflows, users and locations as you grow. The level of ongoing support is agreed in your proposal.
How long does implementation take?
Most website, automation and AI receptionist projects go live within 4 to 8 weeks; a simple AI receptionist can go live in as little as 1 to 2 weeks. Business operating systems and private AI environments are delivered in phases, with the first phase live before the whole system is finished. Your proposal includes a timeline for each phase.
What does a project cost?
Every project is scoped individually, so pricing depends on what you need. On the audit call you get a rough sense of scope before you commit. If there is a fit, you receive a fixed, itemized proposal, with ongoing hosting and support costs listed separately. No hidden fees.
Can the system grow with our company?
Yes. Systems are built in modules, so new locations, departments, users, workflows and reports can be added over time. We plan for the growth you expect during design.
How do employees learn to use it?
Training is part of every implementation: short sessions for each role, written guides, and support during the first weeks of real use. New hires can be trained later as part of ongoing support.
Let’s build a better way to run your business.
Every week your business runs on scattered tools costs you hours, missed leads and money you never see. In a free 60-minute Business Operations Audit we pinpoint where it’s leaking and map the fastest path to fixing it. If there’s a fit, you get a written proposal with scope, timeline and fixed pricing within days.
- 01Book a time that suits you
- 02A 60-minute working conversation
- 03A written proposal, if there’s a fit
- Call us(740) 602-6411
- Based inColumbus & Dayton, Ohio
- Business Operations AuditFree · 60 minutes · remote